Shipping & Delivery
Domestic continental shipping is free both directions; you will not be charged for shipping to your address nor for a return or exchange provided you use the included prepaid shipping label. If you misplaced your shipping label, email firstname.lastname@example.org and we can send you a new label (you will have to print it out.)
For Alaska and Hawaii, please email us so we can quote you a (reduced) rate. For faster shipping methods such as 2 day air or next-day air, please email email@example.com for a quote to your destination. Fast shippers will still receive a prepaid label for standard delivery returns. For international shipping, please email firstname.lastname@example.org for a quote to your destination.
Risk Free Returns & Exchanges
Our products are constructed with utmost attention to detail and craftsmanship using the best combination of materials we can find. If for any reason you are not satisfied with either form or fit, we would be happy to accept returns or exchanges for size/color within 45 days of purchase for unwashed garments in returnable condition*. For all domestic orders we have included a prepaid shipping label for your convenience. There is no extra cost to you for shipping in either direction. Please include the original invoice with your return and make any notes about size or fit. For international return/exchange, please email email@example.com so we can help arrange your return/exchange.
Privacy & Security
American Trench is committed to protecting your privacy. We will never sell or pass along your personal information or order details to outside parties unless it directly relates to the fulfillment of your order (e.g. UPS needs your address to deliver your package).
We use a secure 256 bit SSL for our site that encrypts all transactions.